The school monitor system was a bespoke application that I started developing in 2003 for Wandsworth Borough Council.
The system was designed to give school assessors in the borough a shared online tool with which they could log comments of their visits and required statistics and in.
The system also provides a secure online environment where real-time reports can be run from all of the archival data from previous visits. Much of this data can also be cross referenced between the various schools within the system.
To provide optimal support and peace of mind, the system also includes an online help tool that allows users to raise support tickets that can then be tracked and monitored by both themselves and support staff assigned to deal with the query.